If your team used the Samsara Driver App prior to version 1.1.7, drivers have accounts based on their email addresses.
Drivers can continue using their existing credentials (email/password), and leave the Fleet ID field blank.
Alternatively, you can migrate your driver accounts so drivers can log in with username/password. Here's how:
Migrating email-based accounts to username/password accounts
Drivers with legacy email-based accounts have been automatically assigned unique usernames based on their email addresses - it’s based on their email prefix- anything before the @ symbol in their email address. For example, “dave” is the new username for email@example.com.
Here’s how to begin using usernames in place of emails:
1. Find usernames in the “Drivers” tab under “Settings”
2. Assign passwords for each driver by clicking the gear icon next to each driver, or set a common password for all users
3. Find your Fleet ID in “Organization Settings”
4. Share these credentials with your drivers