Q: For driver app credentials (username/password), does the driver create a username and password on their own or do we create one for them on the dashboard?
A: Username and passwords and all driver settings are handled from dashboard by the Fleet Admins under Settings > Drivers.
Q: How can we add the option for Yard Moves and Personal Conveyance?
A: Both duty statuses can be enabled by Fleet Admins from the dashboard. This can be enabled under Settings > Drivers > Edit.
Q: What happens in cases where we rent a truck but still need to maintain hours of service?
A: The FMCSA has issued a rental exemption. Paper logs are permitted for rentals of 8 days or fewer. See full details here: https://www.fmcsa.dot.gov/regulations/notices/2017-21892 - If your rental period will last over 8 days, contact our support team via samsara.com/help so we can provide you with other options.
Q: How do maintenance employees sign off on DVIR issues?
A: Within the dashboard, maintenance personnel can update to DVIRs under
Fleet > Maintenance > DVIR > + Add Vehicle DVIR.
Q: Is the Samsara Driver app compliant on smartphones, in addition to tablets?
A: Yes, smartphones and tablets running Samsara Driver is still compliant.
Q: How far can a driver go in Personal Conveyance?
A: The mandate does not put a limit on Personal Conveyance driving and its usage is at the discretion of the driver.
Q: Which kinds of edits show up in the ELD data file if it is sent to the FMCSA?
A: All edits are reported from the data file.
Q: How do we get the ELD Solution Manual?
A: Your Account Rep can send you all the manuals you require. Please reach out if you have not already been contacted or need another copy.
Q: Should the eight spare paper logs be completed by the driver or left blank?
A: The eight spare paper logs should remain blank unless there is an ELD malfunction.