Q: When a driver signs in through the app, does he create a password on his own or do we create one for them on the dashboard?
A: Password creation and all driver settings are handled from dashboard under Settings → Driver.
Q: How can we add the option for Yard Moves and Personal Conveyance?
A: Both duty status can be added from the dashboard under Settings → Driver.
Q: What happens in the case where we rent a truck but still need to maintain hours of service?
A: The FMCSA has issued a rental exemption. Paper logs are permitted for rentals of 8 days or fewer. See full details here: https://www.fmcsa.dot.gov/regulations/notices/2017-21892
Q: How do maintenance employees sign off on DVIR issues?
A: Within the dashboard, maintenance personnel can update to DVIRs under Fleet → Maintenance → DVIR and selecting “Add a DVIR entry”.
Q: Where does the driver or DOT inspector put in an email address to transfer logs?
A: The mandated email address is already set in the background. There is no need to enter an email address.
Q: Is the Samsara Driver app compliant on smartphones, in addition to tablets?
A: Yes, smartphones running Samsara Driver are still compliant.
Q: How far can a driver go in Personal Conveyance?
A: The mandate does not put a limit on Personal Conveyance driving and its usage is at the discretion of the driver.
Q: Which kinds of edits show up in the ELD data file if it is sent to the FMCSA?
A: All edits are reported from the data file.
Q: How do we get the ELD Solution Manual?
A: Your Account Rep can send you all the manuals you require. Please reach out if you have not already been contacted.
Q: How can we see who’s made an edit (Driver vs. Admin)?
A: This information can be found in the Driver HOS Audit report under Fleet → Reports.
Q: Should the eight spare paper logs be completed by the driver or left blank?
A: The eight spare paper logs can remain blank unless there is an ELD malfunction.